Fleet Manager is a web portal and dashboard developed exclusively for Domino’s franchisees that will allow you to monitor your AOT metrics and retrieve recorded calls from any device. These tools will allow you to drive profits, train team members and address customer issues more effectively.
Increase Your Profits
A previous study with a Domino’s franchisee showed that only 50% of calls were answered on time (AOT), which was much lower than they anticipated. After understanding their real AOT metrics, this store was able to improving its AOT to 85% which increased its profits by approximately 10%.
Great for Training and Customer Issues Management
The call retrieval tool is ideal for silent shopper audits, as well as for customer issues management. With Fleet Manager, you have the functionality to retrieve these calls any time and on any device.
Is your AOT not where you’d like it to be?
We have an automated, data powered, voice AI solution for you.
For immediate assistance, call us at 1 (855) 211-1301 Opt. 1 for Sales