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Discover How AiVA Optimizes Your Business

AiVA is a revolutionary, human-like Ai agent built exclusively for Domino’s, powered by millions of real customer interactions and decades of Franchisee insight. Available 24/7, AiVA answers every call instantly and integrates seamlessly with Live Agent and the nusutus+ Telecom System. By making ordering faster, easier, and more accurate, AiVA not only enhances the customer experience, it also reduces in-store call volume, helping your team focus on what matters most: getting more meals out the door. Listen to Eric Arntson and Abby Faivor of Five Star Pizza Co. share how AiVA has been a game-changer for their stores. 

“AiVA has reduced non-order calls by 28%… It’s a game changer.”

Eric Arntson
Five Star Pizza Co.

“AiVA takes the nusutus+ system to that next level.”

Abby Faivor, VP
Five Star Pizza Co.

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Book an Interactive Demo

A More Focused
and Productive Team

AiVA answers the calls immediately, reducing non-order calls to the store by 30%. AiVA also gives your customers what they want fast while reducing stress and noise in the store so that your team can focus on the frontline and excel on the makeline.

A Faster and Better
Customer Experience

AiVA dynamically interacts with the customer, answering questions and gathering customer details. AiVA then transfers the customer to either the store or to a Live Agent, significantly reducing order time and non-order calls.

Actionable
Insights

Every time AiVA interacts with a customer, it captures valuable customer intent data so you can know more than ever before, helping you make critical marketing and operational decisions.

Listen to AiVA in Action

Listen to a live customer demo of AiVA and hear how the customer’s inquiries are answered and managed.
The end result is a better experience for your customer and a more streamlined process for your store and team members.

AiVA to Live Agent

Demo 1

AiVA Answers the Call
and Live Agent Places the Order

AiVA to Live Agent

Demo 2

AiVA Helps Troubleshoot Status Request by Asking for a Different Phone Number

AiVA

Demo 3

Automatically Answers 
An Order Status Question

Instantly Reduce Non Order Calls to Your Store

The Voice Ai dynamically asks the customer a series of questions, which helps us understand the customer’s intent. This info is passed on to the Live Agent when the customer is ready to order, helping to create the best experience possible.

Customers Love AiVA’s Speed and Accuracy

Faster and more accurate than a human, AiVA verifies addresses and area deliverability via OLO in real-time, saving nearly 30 seconds from every call. AiVA also provides:

  • 100% Answer on Time rate
  • Real-time pizza tracker updates
  • Real-time store hours
  • Delivery availability

Actionable Data & Insights

With AiVA’s new dashboard, you will also have access to insights you’ve never had before including:

  • Customer intent analysis
  • Detailed coupon and order analysis

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Book a Demo